Letter Template: Goodwill Adjustment Letters

Here are a few Goodwill Adjustment Letter templates for you to use. For more on goodwill adjustment, read here.

Choose the template that fits your situation closest, and of course modify at will. You can also mix and match them. It’s probably a good idea to keep it short and to the point. Make it easy for them to help you!

[textbox rows=20] Company Name
Department
Address
Company Representative

Re: Acct # XXXX-XXXX-XXXX-XXXX


I understand that you’re very busy but I hope you can find time to consider this request for me. I have been a Company Name customer since Yearand during that time, I have enjoyed my experience with your company.I am contacting you to see if you would be willing to make a “goodwill” adjustment to your reporting to the three credit agencies.

I have Number late payments on the above referenced account that date back Numbermonths. Since that time I have been an exceptional customer paying every month on time.Because of my overall exceptional payment history with your company over the last Number years, I would like you to consider removing the negative payments from my credit report.

I have been a very happy customer in the past and hope to continue a long relationship with Company Name.

I look forward to your reply.

Sincerely,
Your Name
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[textbox rows=20] Date
Your Name
Your Address
City, State Zip
Credit Card Company
Credit Card Company Address
City, State Zip

Re: Acct # XXXX-XXXX-XXXX-XXXXDear Credit Card Company,

I am writing to you today regarding my credit card account #4236-XXXX-XXXX-XXXX which I had while I was a medical student at ————————————. The purpose of my correspondence is to see if you would be willing to make a “goodwill” adjustment on the reporting of this account to the three credit agencies.During the time period this account was established I had was very happy with the service, I was however not the ideal customer and made mistakes with my handling of the account. I should have kept better records regarding the account and I take full responsibility. I became aware of the unpaid balance when I got a copy of my credit report in June of 2006.I know that payment was my responsibility and I am not attempting to justify this breach of my user agreement, I was however hoping you might review the circumstances under which this non-payment occurred and consider removing the negative trade line associated with this account from my three credit reports.

As soon as I became aware of the balance I contacted —————– and paid the balance in full. I provide this not to justify why the account was unpaid, but rather to show that the issue with ———– is not a good indicator of my actual credit worthiness. I hope that —————- is willing to work with me on erasing this mark from my credit reports.

I would like to STRESS that the information currently being reported IS accurate, (I am not disputing anything with —————). I am simply asking ————-for a courtesy gesture of goodwill in having the credit bureaus remove this account from my report. I do recognize that this request is unique and that it may not be ————- normal policy. Please consider that the Fair Credit Reporting Act does not demand that all accounts be reported, only that any account that is reported be reported accurately. Therefore, a company does have legal discretion and permission to remove any account it chooses from the credit report. I’m hoping that ————- will do that in my case for this account.

Your kind consideration in this matter is greatly appreciated.

Best Regards,

Your Signature
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[textbox rows=20] Date
Your Name
Your Address

Company’s Name
Company’s Address

Regarding Account # XXXXXXX

To Whom It May Concern:

My purpose for writing this letter today is twofold; one is to thank Toyota Financial Services for the excellent service you have provided me over the last few years and the second is a humble request to have my account information amended with regards to a late payment occurring in May of 2006.

I bought my new Toyota in the fall of 2003 and couldn’t be happier with my decision. Was it not for (describe some crazy situation that distracted you from making your payment on time: a move, a medical emergency, an accident, lost check, etc.) I’d have a spotless payment history. I understand my obligations with Toyota and have worked diligently to amend my relationship with you since that time (mention here how you’ve paid on time since the last late payment).

Since then I believe I have learned the essential organizational and financial management principles I desperately needed. Thankfully, responsible credit management is now reflected in my credit records which, excluding the Toyota 30-day late payment, are excellent. I wish to thank you for renewing your confidence in me and for giving me a second chance at a relationship with you, one that I am determined to keep spotless into the future.

Recently, I have begun my quest for a mortgage, and it has come to my attention that my tradeline with Toyota may affect my chances of obtaining the very lowest interest rates now available. Since the late payment(s) of record do not reflect my current status with Toyota, I am requesting that you give me a second chance at a positive credit rating by revising the late payment(s). I sincerely hope Toyota Financial Services believes in their customers, and I humbly request your consideration. I appreciate your time and look forward to receiving a favorable decision from you department soon.

Regards,
Your Name Here
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[textbox rows=20] Date
Your Name
Your Address

Company’s Name
Company’s Address

Late payment removal request regarding account # XXXXXXX

To Whom It May Concern:

I have been a loyal card member of Capital One for 7 (change to the # of years you’ve been a card member) years and couldn’t be happier with my decision to join the Capital One Family. You’ve always offered some of the most competitive rates and rewards programs, and evenbeat a competitor’s lowest interest rate when I inquired about transferring my balance to their card (replace this sentence with a description of a time the company went “above and beyond’ to help you).

Unfortunately, in December of 2010 (replace this with the date of your late payment(s) here) I took advantage of our relationship and failed to submit my monthly payment on time. It was an exceptionally busy time and my life as I was balancing the birth of our first child while taking night classes to fulfill one of my long standing career goals (replace this sentence with a POSITIVE life event that may have contributed to you missing the payment). Now that I have found a prosperous balance in my life I honestly cannot associate with the person that let this payment obligation go unattended to. I fully respect my obligations with Capital One and have worked diligently to amend my relationship with you by regaining your trust. A brief look at my account will reveal I have successfully made 12 on time payments since my unfortunate lapse of judgment.

Recently, I have begun search for a more financially rewarding career in business and it has come to my attention that my late payment(s) with Capital One may negatively affect my chances of obtaining a career in the field I am pursing. As you may know, FICO scores are being used more and more in the selection of prospective job applicants.

In light of my renewed focus and demonstrated commitment to rebuilding my trust with your company, I am requesting that you give me a second chance at a positive credit rating by revising the late payment(s) as reported on my three major credit bureau files (Experian, Transunion, and Equifax). I sincerely hope Capital Ones believes in their customers and I humbly request your consideration to allow me to pursue the career of my dreams. I appreciate your time and look forward to receiving a favorable decision from you department soon.

Regards,
Your Name Here
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